Frequently asked questions

Use the enquiry form on any tour page or send us an email at info@barcelonaskitours.com with the date, hotel name, number of skiers and preferred resort. We reply within one working day with availability and a confirmation link.

As early as you can. On weekends and during Spanish school holidays our winter capacity fills up two to three weeks ahead. Midweek bookings outside holidays can often be confirmed with just a few days' notice.

We ask for a 30% deposit to confirm the booking, with the balance paid on the day of the tour. Deposits are refundable up to seven days before the tour date.

All prices are in Euros. We accept bank transfer, PayPal and all major credit cards for the deposit. Cash in Euros is fine for the balance on the day.

Yes, on the Port del Comte and Pal Arinsal days, if you book a lesson with the resort ski school (not included in our price). Both resorts have good beginner areas. The Masella, La Molina and Grandvalira days are for people who can already ski red runs.

You should be comfortable on red runs in parallel turns, controlling speed and able to use chairlifts and gondolas without help. If you can ski a blue run with confidence but hesitate on red, you will still enjoy Masella: mention your level when booking.

Yes. All the Catalan and Andorran resorts we visit are fully snowboard-friendly and the equipment rental shops stock all sizes. Mention snowboarding when you book and we'll adjust the kit list.

Children over 8 who can ski red runs independently are welcome. The private minivan has booster seats on request. The Pyrenees road trip tour (no skiing) is suitable for all ages.

Pick-up is from your Barcelona hotel or apartment between 06:30 and 07:30 depending on the resort. Grandvalira in Andorra is the earliest start because it is the longest drive.

The transfer, driver-guide, bottled water and coffee stop are included. You pay separately on the mountain for the lift pass (around €55–65), equipment rental if you need it (around €25–30) and your own lunch.

Yes. Please bring your own ski jacket, trousers, gloves, goggles, helmet and warm layers. We can suggest Barcelona rental shops if you need to hire outerwear for the week.

If a resort closes its lifts because of weather we offer to switch to another resort if conditions allow, reschedule for another day in your stay, or refund in full. We will contact you the evening before if the forecast looks problematic.

Yes. We can collect you from Port of Barcelona cruise terminals or BCN airport. There may be a small supplement depending on the time; mention it when you enquire.

Grandvalira in Andorra, almost always. It is at higher altitude, further from the Mediterranean and has more extensive snowmaking. Masella and La Molina have reliable snow from mid-December to early March in a normal season.

Port del Comte, about 1 h 40 min by minivan. La Molina is about two hours away and Masella 2 h 15 min; the Andorran resorts, Grandvalira and Pal Arinsal, take 2 h 45 min to 3 h.

They share a lift-linked ski area (Alp 2500). Masella is sunnier, quieter, with longer tree-lined runs. La Molina is busier, has a strong snowpark, hosts World Cup events and has a direct train from Barcelona. Both are good: pick La Molina if you want atmosphere, Masella if you want space.